AI
AI that does the boring bits.
Shopretailor plugs into the AI providers you choose and puts them to work across the shop: writing alt text, rewriting product copy, generating images and giving your support team a head start.
Your providers, your models
Bring your own brains.
Connect the providers you want and pick a model for each task.
- Anthropic
- OpenAI
- Google Gemini
- MiniMax
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A model per job
Alt text, product copy, email copy, images, chat and ticket replies can each use a different model.
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Fallback chains
If the first provider fails, the next one in the chain answers.
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Outages track themselves
A provider going down is flagged, and the flag clears by itself when the provider recovers.
Catalogue and content
The repetitive writing. Done.
The image and copy work that eats afternoons, done on request or as it happens.
- Alt text written automatically when an image is uploaded.
- Product, category and brand copy rewritten on request.
- Banner and image generation with Google Gemini, using your own product photos so the real product appears.
- Transparent cut-outs for sliders and banners.
- Email copy and email banners generated inside the email builder.
Customer support
It drafts. Your team decides.
AI that answers the routine questions and lines up the rest for a person.
- A storefront chat assistant that looks up orders, stock and products, and raises a ticket when a person is needed.
- Drafted replies to email tickets, checked by your team before they are sent unless you choose otherwise.
- Images attached by customers can be read by models that support them.
- Product knowledge notes your team confirms, given to the AI whenever it looks up that product.
- An attention inbox where the AI points out problems for a person to fix.
Guardrails
Rules in the platform. Not in a prompt.
A prompt can be talked round. These cannot: they are built into the software.
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Never cut short
A reply that stops early is treated as a failure, not a finished answer.
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People handle the serious stuff
Refunds, payments, cancellations, complaints and legal questions always go to a person.
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It only talks to the customer
The AI replies to the person who wrote in. It cannot email anyone else.
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Memory by invitation
Its memory changes only when someone on your team gives feedback.
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Abuse switches it off
Every chat is logged, with limits and a daily budget that turn chat off if it is abused.
Ready when you are
Put it to work.
Tell us about your shop. We will walk you through a live store, answer the awkward questions and show you what a move looks like.
- Tell us about your shop
- We set up your store on its own private server
- You build, launch and sell